How we work
Corrections Policy
What happens when we get something wrong: how to tell us, how fast we respond, and how the fix appears on the article afterwards.
The commitment
We do not quietly edit errors away. When we correct something material, the article says so, says what changed, and says when. The page does not get to look as though it was always right.
That is the whole policy in one sentence. The rest of this page is the detail of how it works in practice, so you can check whether we are doing it.
1. Why a publication needs one of these
Every publication makes mistakes. A recall gets superseded, a cost figure ages out, a specification turns out to apply to a different trim, a sentence is simply wrong. On a site about repairs and costs, an uncorrected error can send someone to a shop for work they did not need, or leave them driving a vehicle with a fault they thought was addressed.
The measure of a publication is not whether it errs. It is what happens after someone points one out. This page exists so you know what to expect from us, and so our own team has no room to decide case by case.
2. The four kinds of change
Not every edit is a correction, and treating them all the same would make the serious ones invisible. We use four categories.
Correction
A factual claim was wrong. A wrong cost range, a misattributed recall, an interval that does not match the manufacturer’s schedule, a defect described for the wrong model years.
Clarification
The claim was accurate but written in a way that could mislead. An ambiguous sentence, a missing condition, a figure whose scope was not stated clearly enough.
Update
The article was right when published and the world changed. A recall expanded, a warranty extension expired, parts pricing moved, the manufacturer revised a schedule.
Minor edit
A typo, a broken link, a formatting fault. Nothing that changes what the article says.
3. How to report an error
Write to contact@thethrottletimes.com. You do not need to be polite, technical or certain. “This number looks wrong” is a perfectly good message.
These four things get it resolved fastest:
- The article link The full URL, not just the title. We often have several articles covering the same model across different years.
- The exact line or figure Quote the sentence or number you are disputing, so we know which of several claims you mean.
- Your vehicle year, model and engine For example: 2019 Ford F-150, 5.0L. Many apparent errors turn out to be a difference between configurations, and this resolves them immediately.
- The source that contradicts us A recall number, a service bulletin reference, a page from the owner’s manual, or a repair invoice. We correct against documents, so a document moves it fastest. Send what you have, even if it is only part of the picture.
Technicians and shop staff: if something we published does not match what you see in the bay, we want to hear it. Tell us what you see and what documentation you are working from.
4. What happens next
| Stage | Timing |
|---|---|
| We acknowledge your message | 1–2 business days |
| We check the claim against its original source | Usually within 5 business days |
| We correct the article and publish the notice | Same day as the finding |
| We reply to tell you the outcome | Whether we changed it or not |
A safety-relevant error — anything that could leave someone driving a vehicle with an unaddressed fault — jumps the queue and is handled the day we understand it.
Where we cannot resolve it quickly, we tell you that rather than going quiet. Where the source is genuinely ambiguous, we say so in the article instead of picking whichever reading suits us.
5. If we decide not to change it
Sometimes we check and conclude the article was right. When that happens we reply and tell you what we checked and what we found, rather than leaving you with silence.
Disagreeing with our conclusion is fine. Send us what you are working from and we will look again. Disputes about vehicle facts are usually settled by putting two documents side by side, which is a better use of everyone’s time than an argument.
6. What a correction notice looks like
Corrections appear at the top of the affected article, above the content, not buried at the bottom. They state what was wrong, what it says now, and the date.
Correction, 4 October 2026: This article previously stated that the extended warranty coverage applied to 2018–2021 model years. It applies to 2018–2020. The affected paragraph has been corrected. Thanks to the reader who reported it.
We credit readers who report errors where they are happy to be credited, and never publish a name, email address or personal detail without asking first.
7. What we will not do
- We will not delete an article to make an error disappear. Unpublishing is not a correction, and a removed page leaves everyone who read it uninformed.
- We will not edit silently. Material changes carry a notice.
- We will not backdate or refresh a date to look current. Dates reflect when work actually happened.
- We will not remove a correction notice later. The record of what changed stays on the article.
- We will not correct something because a company asked us to, unless they have shown us that it is wrong. A manufacturer, advertiser or retailer gets exactly the process described on this page and nothing more.
We unpublish an article only where leaving it up would cause harm that correcting it cannot fix, or where we are legally required to. If that ever happens, the URL will explain that the article was withdrawn and why, rather than returning a blank page.
8. Where this sits with our other standards
Corrections are the last line of a process designed to catch errors earlier. Every article is researched against primary records, written from those records, and independently verified by a second team member before publication. That process is set out in our Editorial Policy.
The limits of what we can know, including the fact that nobody on our team is a certified technician, are in our Disclaimer. Who we are and how the team is structured is on our About page.
Report an error
Send it to contact@thethrottletimes.com with the article link and what you think is wrong. If you believe we have broken a commitment on this page rather than simply made a mistake, say that too, and it goes to the editor directly.
Legal notices and company matters go to info@thethrottletimes.com. Our Contact page explains which inbox handles what.
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